Digital Literacy

Program Description

Learning basic digital skills helps you:

  • use your computer, smart phone, or tablet 
  • use your devices for everyday tasks
  • build confidence in using your devices and participating in the digital world

There are three areas that we typically focus on:

  1. Developing familiarity with the hardware of a computer such as the monitor, mouse, keyboard, and USB memory stick.
  2. Building an understanding of how different types of software work, including using Microsoft Windows or a Mac Operating System to navigate spreadsheets, word processors, and PowerPoints.
  3. Reaching your personal digital goals: programs that you may require or want to learn for work or school such as accessing email, word processing, spreadsheets, using search engines, joining social media platforms (such as Facebook, Twitter, or LinkedIn), and data management may also be covered, as per your personal learning goals.

Digital Literacy Coordinator

Laureen Guldbrandsen


Learning Activities

One on One Tutoring

Using your own device, meet with a tutor in person at a public location (library or our office) or online for 2 hours a week.

Work on your goals at your own pace.

Group Activities

Small group classes for adults who are eager to improve their computer skills. Classes are 2 hours each week at the PALS office. Contact the coordinator to register.

Computer Basics

For adults with little or no computer experience.

Learn to:

  • use a computer
  • use basic programs
  • use files and folders
  • personalize your computer

Internet Basics

For adults with some computer experience to learn to use the Internet.


  • about web browsers
  • to use websites and links
  • to use email
  • to create strong passwords and stay safe online


Learn to use your Chromebook for everyday tasks.

Learn to use:

  • ChromeOS
  • Google Drive for managing files
  • Google Docs

Skills for Work

For adults who want to learn how to use office programs for everyday tasks.

Learn to use:

  • word processors
  • spreadsheets
  • slides


For adults to learn how to use their smartphones and tablet devices. 

Learn about:

  • Smartphone basics
  • Wi-Fi vs. Cellular data
  • Texting
  • Email
  • Downloading and removing apps

Digital Literacy for English Language Learners

For English Language Learners (CLB 1-4) to learn the basics of a computer and go online safely. Improve your English skills while also working with digital devices.

Learn to:

  • use a computer
  • use the mouse and keyboard
  • use basic programs
  • use the Internet safely
  • check, send, and reply to emails

Digital Literacy Updates

Digital Literacy New May Classes

It’s May Day! The month of May brings joy, abundance, and new beginnings. Last month, we had the opportunity to explore joy with our Drop-In Wednesday classes. Learners had the...

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Drop Into Digital this April

April has been busy at PALS. We have one week until the Annual General Meeting and Learner and Volunteer Appreciation event on April 23. I hope you registered here because...

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Spring into Digital Literacy

Digital and technology are such interesting things to learn to keep up with today’s society. It reminds us of spring where we will get the opportunity to blossom ourselves and...

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Being Kind in Digital Literacy

It’s hard to believe it’s February already! This month we celebrate love – not just romantic love, but also love of friends, family, and our furry companions. And love for...

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