Frequently Asked Questions
The programs at PALS are provided free of charge. There may be small fees for certain field-trips and events, and some books and supplies can also be purchased.
A learner will commit to 2 hours a week to meet with a tutor. Learners can go at their own pace, and are encouraged to spend time working on the learning materials between sessions.
Learners and tutors can meet at the PALS office downtown, #41, 9912 106 Street, or at a public library or other public location which they both agree upon.
The office is open weekdays from 9 AM to 5 PM.
Learners can be given material to work on at home, but there is no grade assigned – the learner is responsible for their own learning. There are practice tests available for learners preparing for an exam.
Yes. There are generally quiet spaces available and everyone is welcome and treated with respect.
There are a number of field trips, workshops, and other events throughout the year. The Reaching New Heights program is also available for learners who would like to be involved in planning activities.
If you’ve been accepted into a school program, you are still welcome to stay with PALS to continue and receive support.
Yes. Learners are matched with tutors based on their schedule. Many tutors meet evenings and weekends; learners will be given instructions for getting in the building if it is locked and tutors can be given a key to open the office and lock up.