Frequently Asked Questions

How much does it cost?​

The programs at PALS are provided free of charge. There may be small fees for certain field-trips and events, and some books and supplies can also be purchased.

How much time does it take?​

A learner will commit to 2 hours a week to meet with a tutor. Learners can go at their own pace, and are encouraged to spend time working on the learning materials between sessions.

Where can we meet?

Learners and tutors can meet at the PALS office downtown, #41, 9912 106 Street, or at a public library or other public location which they both agree upon.

When is the office open?

The office is open weekdays from 9 AM to 5 PM.

Are there homework assignments or tests?

Learners can be given material to work on at home, but there is no grade assigned – the learner is responsible for their own learning. There are practice tests available for learners preparing for an exam.

Will I be allowed to pray?

Yes. There are generally quiet spaces available and everyone is welcome and treated with respect.

What fun activities are there?​

There are a number of field trips, workshops, and other events throughout the year. The Reaching New Heights program is also available for learners who would like to be involved in planning activities.

What happens after I pass my exam?

If you’ve been accepted into a school program, you are still welcome to stay with PALS to continue and receive support.

Are you available evenings and weekends?

Yes. Learners are matched with tutors based on their schedule. Many tutors meet evenings and weekends; learners will be given instructions for getting in the building if it is locked and tutors can be given a key to open the office and lock up.