Strategic Priorities for 2022-2025

PALS aims to achieve exceptional performance through the following four strategic priorities for the coming three-year period,
which will move both our organization and our clients successfully into the future. “Excellence” will be our watchword.

  • OPERATIONAL EXCELLENCE focuses on our processes and infrastructure.


  • PROGRAM EXCELLENCE focuses on our learning programs.


  • EXTERNAL RELATIONS EXCELLENCE focuses on the people and organizations that touch our work.


  • RESOURCE EXCELLENCE focuses on the revenue and the people that support delivering the work.